Digital Products Terms and Conditions for Coaches

Updated: January 23, 2026

ARBITRATION NOTICE/CLASS ACTION WAIVER: YOU AGREE THAT DISPUTES BETWEEN YOU AND NOURISHDOC WILL BE RESOLVED BY BINDING, INDIVIDUAL ARBITRATION (INCLUDING CLAIMS THAT AROSE OR WERE ASSERTED BEFORE THE EFFECTIVE DATE OF THESE TERMS), AND YOU WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS-ACTION LAWSUIT OR CLASS-WIDE ARBITRATION OR A TRIAL BY JURY. THE NOURISHDOC TERMS OF SERVICE EXPLAIN THESE POINTS IN GREATER DETAIL. THEY ALSO NOTE SOME EXCEPTIONS, AS WELL AS HOW YOU CAN OPT OUT OF ARBITRATION. BY AGREEING TO THESE DIGITAL PRODUCT TERMS AND THE NOURISHDOC TERMS OF SERVICE, YOU EXPRESSLY ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTOOD ALL OF THESE TERMS AND HAVE TAKEN TIME TO CONSIDER THE CONSEQUENCES OF THIS IMPORTANT DECISION.

NourishDoc (as defined in our Terms of Service, and collectively, “NourishDoc,” “we,” “us,” or “our”) works with coaches, creators, experts, and others (a “Seller” or “Sellers”) to allow these Sellers to offer digital items, guided experiences (such as live, pre-recorded, or a combination thereof of bootcamps, workshops, masterclasses), and wellness certifications (collectively, a “Digital Product” or “Digital Products”) for sale on the Services (as defined in our Terms of Service) directly to third-party users and others (a “Buyer” or “Buyers”). These Digital Products Terms refer to both Buyers and Sellers collectively as “Users.” By offering a Digital Product for sale on the Services (a “Digital Products Offering”), you agree to the terms and conditions that follow (the “Digital Products Terms”), as well as our Terms of Service and Privacy Policy. If you offer Guided Experiences as Digital Products, you are additionally subject to our Guided Experiences Terms and Conditions for Coaches, which govern the hosting and delivery of such experiences. Do not engage in a Digital Products Offering if you do not agree to any of these terms.

In these Digital Products Terms, the words “including” and “include” mean “including, but not limited to.”

Table of Contents

I. The NourishDoc Marketplace

II. Your Account 

III. Your Content

IV. Responsibilities and Acknowledgements

V. Payments and Earnings

VI. Termination of Accounts; Withholding of Funds 

VII. Disclaimer of Liability 

VIII. Indemnification

IX. Export Controls and Restricted Countries

I. The NourishDoc Marketplace

NourishDoc provides tools that are designed to process a User’s payment for Digital Products and to facilitate the delivery of those Digital Products to Users. NourishDoc also provides a searchable marketplace of Digital Products being offered for sale by Coaches (the “Marketplace”). As a marketplace, NourishDoc does not own or sell the Digital Products listed on the Marketplace and NourishDoc is not a party to any transaction or other interaction between Users related to Digital Products. Accordingly, any contract for the sale of Digital Products on the Marketplace is entered into directly between the Coach and the User. NourishDoc facilitates Digital Products transactions through hosting the Marketplace, displaying pricing, listing Digital Products offerings, and processing payments. For clarity, and in addition to the foregoing, NourishDoc will have no responsibility or obligation with respect to any transactions that are not conducted on the Marketplace and NourishDoc is not an employer of or agent for, any Coach or User.

While NourishDoc may, in its sole discretion, help facilitate the resolution of disputes, NourishDoc does not take part in the interaction between Users and Coaches and has no control over and does not guarantee:

  • any aspect whatsoever of any ratings provided by Users;
  • the integrity, responsibility, or any action of any User;
  • the volume of payments that may be generated by, or the number of Users that may choose to pay for, any Digital Product;
  • the ability of Users to pay for Digital Products;
  • that a User will actually complete a Digital Products Transaction; or
  • that a User will return a Digital Product if a return has been authorized through the Marketplace.

When interacting with other Users, you should exercise caution and common sense to protect your personal safety and property, just as you would when interacting with other persons whom you don’t know. You are solely responsible for your interactions with other Users and any other parties with whom you interact; provided, however, that NourishDoc reserves the right, but not the obligation, to provide support in the event of disputes between Users. You agree that NourishDoc is not responsible for the conduct, whether online or offline, of any User, and that NourishDoc makes no representation with respect to interactions between Users. NourishDoc will not be liable for any claim, injury, or damage arising in connection with your use of the Marketplace.

 

II. Your Account

Where you are required to actively register an account, you agree to provide true, accurate, current, and complete information about yourself as prompted by the registration form and keep that information updated. You represent that you are (i) at least eighteen (18) years old; (ii) of legal age to form a binding contract; and (iii) not a person barred from using the Marketplace under the laws of the United States, your place of residence, or any other applicable jurisdiction. You are responsible for all activities that occur under your account. You agree that you shall monitor your account to restrict use by minors, and you will accept full responsibility for any unauthorized use of the Marketplace by minors.

You may not share your account or password with anyone, and you agree to notify NourishDoc immediately of any unauthorized use of your password or any other breach of security. If you provide any information that is untrue, inaccurate, not current, or incomplete, or NourishDoc has reasonable grounds to suspect that any information you provide is untrue, inaccurate, not current, or incomplete, NourishDoc has the right to suspend or terminate your account and refuse any and all current or future use of the Marketplace (or any portion thereof). You agree not to register an account using a false identity or information, or on behalf of someone other than yourself. You agree that you shall not have more than one account per platform at any given time. NourishDoc reserves the right to remove or reclaim any usernames at any time and for any reason, including claims by a third party that a username violates their rights. You agree not to create an account or use the Marketplace if you have been previously removed by NourishDoc or any related service.

 

III. Your Content

When you upload or submit content to the Marketplace, you grant, and you represent and warrant that you have all rights necessary to grant, to NourishDoc a non-exclusive, worldwide, royalty-free, sublicensable, perpetual, and transferable license to use, reproduce, publicly display, distribute, modify (so as to better showcase your content, for example), publicly perform, and translate the content in any form, media, or technology, whether now known or hereafter developed. The license granted by you is for the purpose of operating, providing, marketing, promoting, and improving our products and services.

By submitting your content to the Marketplace, you also give NourishDoc users the right to share your content via various social media platforms that may be integrated with NourishDoc. NourishDoc may offer you ways to access and remove your content, as well as ways for you to indicate use restrictions for the use and access to your content (such as by allowing you to make your content available under Creative Commons licenses or allowing you to specify license terms). You are responsible for determining and communicating the limitations that are placed on your content. NourishDoc does not monitor or control what others do with your content. It is your responsibility to let other Users know how your content may be shared or used, and to monitor such sharing or usage.

You acknowledge that all content posted to the Marketplace is the sole responsibility of the party from whom such content originated. This means that you, and not NourishDoc, are entirely responsible for all content that you upload, post, email, transmit, or otherwise make available through the Marketplace. NourishDoc has no obligation to store any of the content that you post or otherwise make available on the Marketplace and NourishDoc has no responsibility or liability for the timeliness of, deletion of, misdelivery of, accuracy of, or failure to store any content, including your content.

 

IV. Responsibilities and Acknowledgments

When you offer Digital Products for sale on the Marketplace, you acknowledge and agree that:

  1. You will comply with all applicable laws, regulations, court orders, third-party rights, applicable industry requirements (including, without limitation, any and all applicable provisions of the Visa International Operating Regulations, Mastercard Merchant Rules, and PCI compliance standards), and any NourishDoc policy or standard that may be issued from time to time.
  2. All Digital Products you offer on the Marketplace, and all parts thereof, are owned and controlled by, or licensed to, you. Without limiting the generality of the foregoing, if your Digital Products include third-party elements, including  but not limited to audio, video, text, images, programs, courses, lessons, code, assessments, quizzes, or third-party design elements including but not limited to fonts, clipart, sprites, vectors, and brush tools, the end user license agreement, terms of service, or the equivalent license held by you allows you to incorporate such elements in the Digital Products created by you, and to license such Digital Products to NourishDoc and to Users on the terms herein.
  3. If your Digital Products contain music, lyrics, and/or sound recordings, you own or have acquired all rights to use such music, lyrics, and/or sound recordings from the owner of the copyright of such music, lyrics, and/or sound recordings sufficient to permit the sale of your Digital Products on the Marketplace.
  4. To the extent that your Digital Products contain identifiable third parties or landmark(s), you represent that you have obtained written consent and/or model and property release(s) of those third parties or landmarks pictured, to use such third party’s or landmark’s name or likeness and grant NourishDoc all of the license rights necessary to display your Digital Products on the Marketplace. You also warrant that each such third party has released you from any liability that may arise in relation to such use.
  5. In the event that you promote or deliver any Digital Products that contain personal information of any other individual, you must have provided any notice to data subjects that may be required under applicable law and, to the extent required under applicable law, you must have established a legal basis for your use of such personal data.
  6. You will ensure that all communications, representations, and warranties you make in connection with your Digital Products will:
    • be accurate and contain all disclosures and disclaimers necessary to prevent such communications and/or representations from being false, deceptive, or misleading; and
    • otherwise comply with all applicable laws, regulations, advisories, and policies related to consumer protection, including but not limited to any applicable requirements for wellness certifications, educational programs, and professional credentials.
  7. You will promptly:
    • respond to inquiries from NourishDoc;
    • notify NourishDoc of any regulatory or legal complaints, or threats of such complaints, that you receive in connection with or in relation to any of your Digital Products offerings; and
    • assist NourishDoc, at your sole cost and expense, in taking any appropriate and necessary actions reasonably requested by NourishDoc to respond to such inquiries and resolve such complaints.
  8. You shall bear and be responsible for any and all applicable federal, state, local, and foreign taxes, duties, tariffs, levies, withholdings, and similar assessments (including without limitation, sales, use, and value added taxes) related to your Digital Products offerings. It is your responsibility to determine what, if any, taxes apply to the payments you receive from Users in connection with your Digital Products offerings, and it is solely your responsibility to assess, collect, report, or remit the correct tax, if any, to the appropriate tax authority. Under no circumstances shall NourishDoc be responsible for calculating, collecting, or remitting any such taxes.

 

You further agree that you will not and you will not attempt to:

  1. Promote, distribute, or deliver Digital Products through the Marketplace in any manner that:
    • is illegal or constitutes illegal activity;
    • violates, or may violate, the rules or policies of NourishDoc’s third-party service providers, including Stripe and Paypal;
    • Violate third-party rights of any kind, including any intellectual property rights (all patent rights, copyright rights, rights of publicity, trademark, trade dress and service mark rights, goodwill, trade secret rights, and other intellectual property rights as may now exist or hereafter come into existence) and rights of privacy;
    • is prohibited by the NourishDoc Community Guidelines or other published policies;
    • promotes or encourages discrimination based on race, sex, religion, nationality, disability, sexual orientation, or age;
    • targets, or intends to distribute to, children under the age of eighteen (18) years old;
    • or is threatening, abusive, harassing, defamatory, libelous, deceptive, or fraudulent.
  2. Require or suggest that a User agree to any terms that interfere with NourishDoc’s rights under these Digital Products Terms or any other agreement.
  3. Arrange for the sale of listed Digital Products from outside the context of the Marketplace for the purposes of circumventing the obligation to pay the Marketplace Fee (as defined below) for Digital Products offered through the Marketplace.

 

V. Payments and Earnings

1. Pricing and Earnings

NourishDoc does not assess or collect “listing” or “insertion” fees, but may charge and collect from Coach a platform fee and/or a per transaction fee (the “Marketplace Fee”) for each sale a Coach makes through the Marketplace, in our sole discretion, and we may change the Marketplace Fee from time to time. Information about the Marketplace Fee and other Digital Products payment terms, including any updates or changes to such fees or payment terms, can be found in this section and in the Marketplace Fee Policy. Any new or adjusted Marketplace Fees will apply to transactions only after the changes are posted to the page.

All third-party fees (including payment processing, mobile app store fees such as Apple App Store or Google Play Store, currency conversion, and transfer fees) are first deducted from the purchase price paid by the User to determine Net Receipts. The Marketplace Fee and Coach earnings are then calculated as a percentage of Net Receipts, as detailed in the Marketplace Fee Policy.

By operating as a Coach and using NourishDoc’s Marketplace to sell your Digital Products, you agree to pay the Marketplace Fee for such transactions and you agree that NourishDoc shall have discretion to increase or decrease the price of any Digital Product and to test pricing levels, all in an effort to maximize your overall performance. NourishDoc shall also have discretion to offer discounts as part of special promotions, online sales, or campaigns, or to customers who may make volume purchases or commitments or to help secure additional revenue on your behalf.

NourishDoc reserves the right to withhold payment or chargeback your account any amounts otherwise due to us under these Digital Products Terms, or amounts due to any breach of these Digital Product Terms by you, pending NourishDoc’s investigation of such breach. NourishDoc also reserves the right to hold payment for a period of time in its reasonable discretion to mitigate certain risk factors, including selling history, Coach performance, the riskiness of the listing category, or the filing of a dispute claim.

If a User that has purchased a Digital Product from you files a dispute with their bank regarding that Digital Products transaction, NourishDoc will fight the dispute on your behalf, though NourishDoc may request information from you to assist us in doing so. You will be fully and solely responsible for the amount of the dispute, as well as a $15 USD dispute fee. These amounts will be withdrawn from and/or credited against any funds that you otherwise would have received, including funds related to future Digital Products transactions. If at the time of the dispute there are not enough funds in your account to cover the fee and the disputed amounts, NourishDoc may take funds from your connected bank account or credit card, if any. NourishDoc may deactivate and/or remove from the Marketplace Coaches who generate significant numbers of such disputes, at NourishDoc’s sole discretion.

If NourishDoc makes a payment to you in error, or if you receive funds that the you are not otherwise entitled to receive at the time of disbursement, NourishDoc has the right to recoup such amounts from you, including by initiating a debit or charge to any account you provided in connection with the Services. NourishDoc may also offset against funds pending settlement to you any sums due, or reasonably likely to become due, to NourishDoc pursuant to these Digital Products Terms.

Upon NourishDoc’s or your approval of a refund to a User, the full amount of the authorized refund will be offset against funds pending settlement to you, including in connection with future sale proceeds. To the extent applicable, NourishDoc will process the refund payment to the User on your behalf.

If you do not register fully with the applicable third-party payment provider, including Paypal, and do not provide us with the necessary information and documentation, you will not earn any payments related to your Digital Products until you meet those requirements. Any payment you might have earned before meeting those requirements will be forfeited. If you dispute any payment, you must notify NourishDoc within thirty (30) days of such payment. Failure to so notify NourishDoc shall result in the waiver by you of any claim relating to such disputed payment.

2. Payment Processing

By accessing the Marketplace, you hereby appoint NourishDoc as your limited payments agent for the limited purpose of receiving, holding, and facilitating settlement of payments to you related to Digital Products. NourishDoc, through its third-party service providers, will settle to you payments that are actually or constructively received by NourishDoc, less any amounts owed to NourishDoc, including, where applicable, any relevant Marketplace Fees or other fees and amounts in respect of taxes. You agree that a payment actually or constructively received by NourishDoc on your behalf satisfies User’s obligation to make payment to you, regardless of whether NourishDoc or its third-party service providers actually settles such payment to you. If NourishDoc does not settle any such payments, you will have recourse against only NourishDoc (or its third-party service providers, as applicable) and not User. In accepting this appointment as your limited payments agent, NourishDoc assumes no liability for any acts or omissions by you, and you understands that the obligation of NourishDoc and its third-party service providers to settle funds to you is subject to and conditioned upon the User’s actual payment and these Digital Products Terms.

3. Payment Terms for Multi-Month Digital Products

For digital products with extended delivery timelines, including but not limited to multi-month guided experiences or wellness certifications, NourishDoc may hold funds and settle payments to Coach upon completion of deliverables or at designated milestones, at NourishDoc’s discretion.

 

VI. Termination of Accounts; Withholding of Funds

1. Termination of Your Account

NourishDoc, in its sole discretion, may suspend or terminate your account, or retain any or all funds pending settlement to you, if NourishDoc suspects or has reason to believe and/or if a person otherwise claims that you have violated the law or breached any term of these Digital Products Terms.

In addition to the foregoing, and all other rights and remedies available to NourishDoc at law or in equity and notwithstanding anything in these Digital Products Terms to the contrary, in the event you breach any term of these Digital Products Terms, or your account becomes dormant and/or has a negative balance, NourishDoc shall have the right to immediately suspend or terminate your account and your right to access, use, and/or otherwise participate in the Marketplace. Upon such termination, you agree to immediately cease all use of the Marketplace.

Without limiting the foregoing, NourishDoc shall have the right to immediately terminate your access and use of the Marketplace, or any portion thereof, in the event of any of your conduct that NourishDoc, in its sole discretion, considers unacceptable. Following suspension or termination of your account or retaining of funds pursuant to this Section, NourishDoc will review your account in a manner determined by NourishDoc in its sole discretion. You agree to cooperate with this review if asked. If the review concludes that there is a reasonable basis to believe that you have engaged in misconduct, illegal activity, or activity in violation of these Digital Product Terms, you agree that NourishDoc may retain funds in your account as liquidated damages and/or for the benefit of NourishDoc or third parties affected by the misconduct, illegal activity, or activity in violation of these Digital Product Terms. You acknowledge and agree that such liquidated damages are not a penalty and are reasonable and not disproportionate to such presumed damages to NourishDoc.

2. Withholding of Funds and Excessive Dispute or Refund Rates

NourishDoc may temporarily withhold any portion of funds pending settlement to you (as reflected in your account) if NourishDoc, in its sole discretion, determines that such action is necessary to secure payment for, performance of, and/or assurances regarding any liabilities, obligations, or indebtedness you may have incurred to NourishDoc or any User. If you experience a yearly dispute or refund rate in excess of 15%, you hereby authorize NourishDoc to hold in reserve an amount equal to 25% of your funds pending settlement for 90 days on a rolling basis to offset the potential cost of future disputes or refunds. If you experience a dispute or refund rate in excess of 25%, your account may be suspended, terminated, or otherwise subject to additional conditions or fees.

 

VII. Disclaimer of Liability

NOURISHDOC EXPRESSLY DISCLAIMS ANY LIABILITY THAT MAY ARISE BECAUSE OF INTERACTIONS BETWEEN USERS. THE MARKETPLACE IS ONLY A VENUE FOR CONNECTING USERS WITH COACHES. BECAUSE NOURISHDOC IS NOT A PARTY TO THE ACTUAL CONTRACTS BETWEEN USERS AND COACHES, IN THE EVENT THAT YOU HAVE A DISPUTE WITH ONE OR MORE USERS, YOU RELEASE NOURISHDOC, ITS PARENTS, SUBSIDIARIES, AFFILIATES, OFFICERS, EMPLOYEES, INVESTORS, AGENTS, PARTNERS, AND LICENSORS, BUT EXCLUDING ANY USERS (EACH A “NOURISHDOC PARTY” AND COLLECTIVELY, THE “NOURISHDOC PARTIES”) FROM ANY AND ALL CLAIMS, DEMANDS, OR DAMAGES (ACTUAL OR CONSEQUENTIAL) OF EVERY KIND AND NATURE, KNOWN AND UNKNOWN, SUSPECTED AND UNSUSPECTED, DISCLOSED AND UNDISCLOSED, ARISING OUT OF OR IN ANY WAY CONNECTED WITH SUCH DISPUTES.

YOU ACKNOWLEDGE AND AGREE THAT NOURISHDOC PARTIES ARE NOT LIABLE, AND YOU AGREE NOT TO SEEK TO HOLD NOURISHDOC PARTIES LIABLE, FOR THE CONDUCT OF OTHER USERS, INCLUDING THIRD PARTIES, AND THAT THE RISK OF INJURY FROM SUCH THIRD PARTIES RESTS ENTIRELY WITH YOU.

NOURISHDOC IS NOT INVOLVED IN THE ACTUAL TRANSACTION BETWEEN USERS AND COACHES. WHILE WE MAY HELP FACILITATE THE RESOLUTION OF DISPUTES AT TIMES, WE HAVE NO CONTROL OVER AND DO NOT GUARANTEE THE QUALITY, SAFETY, OR LEGALITY OF DIGITAL PRODUCTS ADVERTISED, INCLUDING GUIDED EXPERIENCES OR WELLNESS CERTIFICATIONS, THE TRUTH OR ACCURACY OF USERS’ CONTENT OR LISTINGS, THE ABILITY OF USERS TO PAY FOR DIGITAL PRODUCTS, OR THAT USERS WILL ACTUALLY COMPLETE A TRANSACTION OR PROPERLY RETURN A DIGITAL PRODUCT.

 

VIII. Indemnification

WITHOUT LIMITING YOUR OTHER INDEMNIFICATION OBLIGATIONS (INCLUDING THOSE SPECIFIED IN THE TERMS OF SERVICE), YOU HEREBY AGREE TO INDEMNIFY AND HOLD THE NOURISHDOC PARTIES HARMLESS FROM ANY LOSSES, COSTS, LIABILITIES, AND EXPENSES (INCLUDING REASONABLE ATTORNEYS’ FEES) RELATING TO OR ARISING OUT OF ANY AND ALL OF THE FOLLOWING:

  • your Digital Products;
  • your inability to use any portion of the Marketplace;
  • your violation of the Digital Products Agreement;
  • your violation of any rights of another party, including any Users or other Users;
  • disputes with other Users; or
  • your violation of any applicable laws, rules, or regulations.

NourishDoc reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with NourishDoc in asserting any available defenses. This provision does not require you to indemnify any of the NourishDoc Parties for any unconscionable commercial practice by such party or for such party’s fraud, deception, false promise, misrepresentation or concealment, or suppression or omission of any material fact in connection with any services provided hereunder. You agree that the provisions in this section will survive any termination of your account, the Digital Products Agreement, and/or your access to the Marketplace.

 

IX. Export Controls and Restricted Countries

As a global company based in the United States with operations in other countries, NourishDoc complies with certain export controls and economic sanctions laws. You should familiarize yourself with these restrictions, regardless of your location. You represent and warrant that:

  1. You are not located in, and you are not a national or resident of any country to which the United States, United Kingdom, European Union, Australia, or Canada has embargoed goods and/or services of the same type as the Marketplace, including Cuba, Iran, North Korea, Syria, and the Crimea region of Ukraine; and
  2. You are not a person or entity, or owned by, under the control of, or affiliated with, a person or entity that:
    • appears on the U.S. Office of Foreign Assets Control’s Specially Designated Nationals List, Foreign Sanctions Evaders List, or Palestinian Legislative Council List;
    • the U.S. Department of State’s Terrorist Exclusion List; the Bureau of Industry and Security’s Denied Persons, Entity, or Unverified List;
    • the Consolidated List of Targets published by the U.K. HM Treasury; or the Consolidated List published by the A.U. Department of Foreign Affairs and Trade;
    • is subject to sanctions in any other country; or
    • is engaged in the design, development, or production of nuclear, biological, or chemical weapons, missiles, or unmanned aerial vehicles.

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