Last Updated: February 2, 2026

NourishDoc (including “we,” “us,” or “our”), through its Services, works with coaches, creators, experts, and others (a “Coach,” “Coaches,” or “you”) to facilitate the ability of Coaches to engage directly with users (a “User” or “Users”) in real-time via time-limited text, audio, or video conference sessions (a “Guided Experience” or “Guided Experiences”). Guided Experiences include, but are not limited to, workshops, bootcamps, masterclasses, events, and group coaching sessions. By signing up to host and/or hosting a Guided Experience, you agree to the terms and conditions that follow (the “Guided Experience Coach Terms”), as well as our Terms of Service, Coach Terms and Conditions, Digital Products Terms and Conditions for Coaches, and Privacy Policy. Do not sign up to host or host a Guided Experience if you do not agree with any of these terms.

Any capitalized terms that are not defined in these Guided Experience Coach Terms are defined as specified in the Terms of Service.

NourishDoc and Coach Roles and Responsibilities

NourishDoc is not the creator, organizer, or owner of any Guided Experience. Instead, we provide Coaches with access to NourishDoc users and others so Coaches can offer Guided Experiences to these individuals. As a Guided Experience host, you agree that the Services are not a marketplace, and any contract of sale made through the Services is directly between you and Users. You are the seller of record for all offerings you sell through the Services and you are solely responsible for creating and operating any Guided Experiences you may offer through the Services, including any pages displaying or advertising your Guided Experiences, and all aspects of the transactions between you and Users. This includes, without limitation, fraudulent transactions, required legal disclosures, regulatory compliance, alleged or actual violation of applicable laws (including but not limited to consumer protection laws in any jurisdiction where you offer products or services for sale), or your breach of these Guided Experience Coach Terms. You represent and warrant that any goods and services you sell through the Services will be true, accurate, and complete and will not violate any applicable laws, regulations, or rights of third parties. For the avoidance of doubt, NourishDoc will not be the seller or merchant of record and will have no responsibility for the offerings you sell to Users through the Services.

As a Guided Experience host, you agree to comply with our NourishDoc Content Guidelines, and to offer Guided Experiences only within the topics and subject areas permitted by those Guidelines.

You may not use the Services for any illegal or unauthorized purpose, nor may you, in the use of the Services, violate any laws in your jurisdiction, the laws applicable to you in your Users’ jurisdictions, or the laws of the United States. You will comply with all applicable laws, rules, and regulations (including but not limited to obtaining any required consents from your Users) in your use of the Services and your performance of the obligations under these Guided Experience Coach Terms.

The Services are not directed at users under the age of 18. In your use of the Services, it is your sole responsibility to comply with all applicable laws relating to the privacy of children, including the Children’s Online Privacy Protection Act (COPPA). If you collect any personal information about a minor and store such information, you represent and warrant that you have obtained valid consent for such activities according to the applicable laws of the jurisdiction where the minor lives.

You will not misrepresent or embellish the relationship between you and NourishDoc (including by expressing or implying that we support, sponsor, endorse, or contribute to you or your business endeavors). You will not imply any relationship or affiliation between us and you.

Purchasing and Payments

The contract for the purchase of a ticket to a Guided Experience (a “Ticket”) is formed between you and the User when a User submits sufficient payment for a Guided Experience you have chosen to host via the NourishDoc platform or that of a NourishDoc partner.

Guided Experiences may take place in or be attended from different countries, and Tickets may be sold in either U.S. dollars (USD), your native currency, or the native currency of a User. You will be responsible for any additional charges to which you may be subject because of any currency exchange, as well as any currency exchange rate fluctuations and NourishDoc does not accept liability for these.

Please note that if you reside outside of the US, your hosting of a Guided Experience will be considered to be services performed outside of the US for tax purposes.

Payment Processing

We use Stripe Checkout to process payments. At month end, we give seller payouts using PayPal, after successful completion of the sessions specified in the digital product. The payouts are defined in the Digital Products Terms and Conditions for Coaches and Marketplace Fee Policy, and Coach Payment Processing and Payouts agreements.

Refunds

Digital products and Guided Experiences (including workshops, bootcamps, masterclasses, and events sold by coaches) are non-refundable and cannot be returned or cancelled. We will only review refund requests in extraordinary circumstances, such as fraud or misrepresentation. To make a request, you may email [email protected] no later than 48 hours after purchase. You must explain in sufficient detail why you are requesting a refund.

Should you choose to cancel a Guided Experience for which Users have already purchased tickets, all Users will be entitled to a full refund of the price they paid and you will receive no payment for any tickets purchased for that Guided Experience.

Video Conference Service and Recording

Guided Experiences conducted via text, audio, or video will take place through the use of a video conferencing service. This software may be provided by a third-party such as Zoom. By hosting a Guided Experience, you will be subject to the terms of service for the video conferencing service used, such as the Zoom Terms of Service. These terms may change without notice to NourishDoc or you. You are advised to review such terms from time to time for any updates or changes that may impact you.

You are permitted to create a recording of a Guided Experience you hosted (a “Recording”) solely if you have sought and received the permission of the Users (and if applicable, other Coaches) attending, such as by enabling functionality in the video conferencing software that alerts users that you will be recording the Guided Experience and/or by informing Users (either before or during the Guided Experience) of your intent to record the Guided Experience and letting them know that if Users do not wish for their image to be captured on a Recording, they must either turn off their camera during the Guided Experience or not attend. NourishDoc may also record the Guided Experience you host at its sole discretion.

Except for social media posts described below, you may reproduce, post, and/or publish a Recording only on the NourishDoc platform. You agree that you will not reproduce, post, or publish a Recording, or any portion of a Recording, anywhere other than on the NourishDoc platform without NourishDoc’s express written permission, except that you may post short portions of a Recording on social media platforms for promotional purposes. NourishDoc may display, post, and/or publish a recorded Guided Experience on other platforms or media, including, without limitation, with third-party partners and/or social media platforms.

Privacy

You are required at all times to comply with all applicable local, state, provincial, national, and other laws, rules, and regulations with respect to information, if any, you collected from or receive about Users, other NourishDoc users, or other individuals, and comply with any applicable policies posted by us on the Services with respect to information you collect from or receive about Users, other NourishDoc users, or other individuals.

Information that you provide or that we or our partners collect in connection with any Guided Experience is subject to our Privacy Policy, as well as the Zoom Privacy Statement.

Term and Termination

These Guided Experience Coach Terms apply to you as soon as you post a Guided Experience or otherwise communicate publicly about your offering of a Guided Experience and will continue to apply until they are terminated. However, all provisions of these Guided Experience Coach Terms that by their nature should survive termination of these Guided Experience Coach Terms will survive and continue to apply to you, including all limitations on liability, releases, indemnity obligations, and disclaimers of warranties.

We may suspend or terminate your right to use the Services, including with respect to hosting Guided Experiences, at any time, including if:

• You violate or breach these Guided Experience Coach Terms or any other agreement between you and NourishDoc;
• You misuse or abuse the Services, including with respect to hosting Guided Experiences, or use the Services in a way not intended or permitted by NourishDoc;
• You engage in any conduct on or off the NourishDoc platform or a platform of a NourishDoc partner that (1) jeopardizes the safety of our community or the integrity of NourishDoc, (2) interferes with the experience or enjoyment of our community or of Users, or (3) interferes with NourishDoc or our operations; or
• Allowing you to access or use the Services, including with respect to hosting Guided Experiences, would violate any applicable local, state, provincial, national, or other laws, rules, and regulations or court order or would expose NourishDoc to legal liability.

We may choose to stop offering the Services, or any portion of the Services, including the ability to host Guided Experiences, or we may modify or replace any aspect of the Services at any time, and this could result in the termination of your access to the Services or any portion thereof. We will use reasonable efforts to provide you with notice of our termination of your access to the Services if we believe that failure to do so might materially prejudice you. You agree that we will not be liable to you or any third party as a result of our termination of your right to use or otherwise access the Services, including with respect to hosting Guided Experiences.

Licensure

You agree to comply with all applicable local, state, provincial, national, and other laws, rules, and regulations requiring professional licenses to perform certain services or to provide certain content or to conduct certain activities (“Licensure”). For example, if any Licensure is required for a particular service, type of content, or activity in any jurisdiction, you are solely responsible for maintaining such Licensure in each such jurisdiction and will provide evidence of all such Licensure to NourishDoc upon request. We are not and will not be responsible for your obtaining, maintaining, or using Licensure that is required by law. You may not provide, and you agree to refrain from providing, any service, content, or other offering that would require Licensure without maintaining all required Licensure in the relevant jurisdictions at all times. If you provide a Guided Experience for which Licensure is required and fail to obtain or maintain any required Licensure, you agree that you are personally responsible for any and all liability arising from your provision of such Guided Experience.

You will provide evidence of any required Licensure and related information prior to offering Tickets for sale and promptly upon NourishDoc’s reasonable request from time to time.

Indemnification

You agree to defend, indemnify, and hold harmless NourishDoc from any and all damage (whether direct, indirect, incidental, consequential, or otherwise), loss, liability, cost, and expense (including reasonable attorneys’ and accounting fees) resulting from any claim, demand, suit, proceeding (whether before an arbitrator, court, mediator, or otherwise), or investigation made by any third party (each a “Claim”) relating to or arising out of:

• Your breach of these Guided Experience Coach Terms (including any terms or agreements or policies incorporated into these Guided Experience Coach Terms);
• Your unauthorized use of the Guided Experience functionality or the Services;
• Your Licensure, if any, any failure to obtain or maintain any Licensure, or any error in obtaining or maintaining any Licensure, if required;
• Any feedback that you give or receive;
• Your breach of any applicable local, state, provincial, national, or other law, rule, or regulation, or the rights of any third party;
• Our collection and remission of taxes, if any; and
• Your Guided Experience (including where we have provided Services with respect to that Guided Experience) and any content or trademarks included within it, provided that this indemnification will not apply to the extent that the Claim arises out of NourishDoc’s gross negligence or willful misconduct.

We will provide notice to you of any such Claim, but our failure or delay in providing such notice will not limit your indemnification obligations except to the extent you are materially prejudiced by such failure. Also, in certain circumstances, we may choose to handle the Claim ourselves, in which case you agree to cooperate with us in any way we request.

Disclaimer of Warranties and Assumption of Risks

TO THE EXTENT ALLOWED UNDER APPLICABLE LAWS, THE SERVICES, INCLUDING WITH RESPECT TO GUIDED EXPERIENCES, ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. NOURISHDOC EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, TITLE, NON-INFRINGEMENT, AND FITNESS FOR A PARTICULAR PURPOSE. FOR EXAMPLE, WE MAKE NO WARRANTY THAT:

• the Services (or any portion thereof, including those that relate to Guided Experiences) will meet your requirements or expectations;
• the Services will be uninterrupted, timely, secure, or error-free; or
• the results that may be obtained from hosting a Guided Experience, if any, will be reliable, beneficial, valuable, or worthwhile.

WE HAVE NO CONTROL OVER AND DO NOT GUARANTEE THE QUALITY, SAFETY, SUCCESS, ACCURACY, OR LEGALITY OF ANY GUIDED EXPERIENCE, ANYTHING THAT OCCURS DURING A GUIDED EXPERIENCE, ANY CONTENT ASSOCIATED WITH A GUIDED EXPERIENCE, OR THE ABILITY OF ANY USER TO COMPLETE A TRANSACTION.

WE ARE NOT LIABLE FOR THE ACTS OR OMISSIONS OF ANY THIRD PARTIES, INCLUDING OTHER COACHES, USERS, THIRD PARTIES THAT HELP US PROVIDE THE SERVICES, OR THIRD PARTIES THAT YOU CHOOSE TO USE OR CONTRACT WITH WHEN SIGNING UP TO HOST OR HOSTING A GUIDED EXPERIENCE.

SOME GUIDED EXPERIENCES MAY CARRY INHERENT RISK AND BY PARTICIPATING IN A GUIDED EXPERIENCE, YOU CHOOSE TO ASSUME THOSE RISKS VOLUNTARILY. FOR EXAMPLE, SOME GUIDED EXPERIENCES MAY CARRY RISK OF ILLNESS, BODILY INJURY, DISABILITY, OR DEATH, AND YOU FREELY AND WILLFULLY ASSUME THOSE RISKS BY CHOOSING TO HOST A GUIDED EXPERIENCE.

THE DISCLAIMERS IN THESE GUIDED EXPERIENCE COACH TERMS APPLY TO THE MAXIMUM EXTENT PERMITTED BY LAW. IF ANY WARRANTIES ARE REQUIRED BY APPLICABLE LAW, THEY WILL BE LIMITED TO THE SHORTEST DURATION ALLOWED.

Limitation of Liability

TO THE EXTENT PERMITTED BY APPLICABLE LAWS, NOURISHDOC WILL NOT BE LIABLE TO YOU OR ANY THIRD PARTY, FOR:

• ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OPPORTUNITY COSTS, INTANGIBLE LOSSES, OR THE COST OF SUBSTITUTE SERVICES (EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES);
• ANY FEEDBACK THAT YOU GIVE OR RECEIVE; OR
• ANY CONTENT YOU PRODUCE, MAKE USE OF, OR DISPLAY DURING A GUIDED EXPERIENCE, OR ANY OF YOUR TRADEMARKS.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR CONDITIONS ON, OR THE LIMITATION OF, LIABILITY FOR LOSS OR DAMAGE CAUSED BY WILLFUL ACTS, NEGLIGENCE, BREACH OF CONTRACT OR BREACH OF IMPLIED TERMS, OR INCIDENTAL OR CONSEQUENTIAL DAMAGES. ONLY THOSE LIABILITY AND OTHER LIMITATIONS WHICH ARE LAWFUL IN YOUR JURISDICTION (IF ANY) WILL APPLY TO YOU, AND OUR LIABILITY IS LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.

Export Controls and Restricted Countries

You agree to comply with all economic sanctions and export control laws. By using the Services, you agree not to use, export, import, sell, release, or transfer any software, technology, or content that would violate any such laws. Specifically, and without limitation, the Services, and any software, technology, or content you use or transfer in connection with the Services, may not be exported, transferred, or released (a) into any U.S. embargoed countries (including Cuba, Iran, North Korea, Syria, the Crimea, Donetsk, and Luhansk regions, and Russia); or (b) to anyone included in the U.S. Treasury Department’s list of Specially Designated Nationals or any other applicable restricted party lists.

In addition, you certify that neither you nor any principals, officers, directors, or any person or entity (including any beneficiaries, owners, affiliated and/or associated parties) you know to be involved with the use of the Services are not: (a) on any sanctions lists in the countries where the Services are available; (b) doing business in any of the U.S. embargoed countries; and (c) a military end user as defined in 15 C.F.R § 744.